An insight paper into the trends and market factors that will impact Digital Banking through to 2025.
The accelerating disruptive effect of information technologies (IT) on value chains and business models is abolishing existing speed limits across industries. In particular, it is forecasted
to have one of the greatest impacts on the financial services sector, provoking consequences such as disintermediation, loss of earnings, and reorganization of the value chain with new
actors. Banks currently face a situation similar to that of Kodak or Olivetti, for instance, many years ago. Digitization led to a fundamental transformation of their core products and value
chains, which were already digital in nature.
https://www.alexandria.unisg.ch/253962/1/Digital%20Banking%202025%20FINAL%20Version.pdf
